Gladly Sidekick

What is Gladly Sidekick?

Gladly Sidekick is an innovative AI and automation platform that empowers customers with personalized self-service. It excels in answering common queries and executing transactions like managing returns or changing flights, enhancing customer satisfaction. Companies like Crate & Barrel and Bombas have leveraged its capabilities to streamline routine requests and reduce customer service load. It's a key player in the emerging "Loyalty Economy", enabling brands to deliver top-notch experiences while saving costs. With Gladly Sidekick, customers enjoy a seamless, unified service experience, and businesses witness increased productivity and efficiency.