WIZ

What is WIZ?

WIZ is an advanced AI-driven platform that crafts Talkbots capable of engaging in natural conversations in a variety of ASEAN languages and accents. These intelligent assistants excel at automating routine tasks like appointment confirmations and customer service queries, freeing up human agents for more complex issues. Businesses benefit from reduced wait times and operational costs, while customers enjoy prompt, consistent service, leading to increased satisfaction. Real-world applications have seen Parkway Pantai boost appointment attendance, a Singapore Telco enhance bill payment rates, and an e-commerce platform successfully promote campaigns to merchants. With seamless integration and flexible deployment options, WIZ is a trusted solution for enhancing customer interaction without the added expense of expanding support staff.