What is Forethought?
Forethought is an AI-powered platform designed to supercharge customer support teams. It uses Large Language Models to automate responses, analyze sentiment and intent, and provide relevant knowledge to support agents. With its ability to learn from your data, it delivers accurate and personalized support. It seamlessly integrates with platforms like Salesforce and Zendesk, and offers features like 'Solve', 'Triage', 'Assist', and 'Discover' to optimize workflows and improve resolution times. Whether you're in E-commerce, SaaS, or FinTech, Forethought can drastically reduce time-to-resolution, boosting productivity and customer satisfaction.
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