What is Fathom?
Fathom is an AI tool designed to streamline team communication. It records customer calls, transcribes them, and stores them in a searchable format. Additionally, it has the capability to automatically sync the content of the calls to a CRM. It extracts important keywords and highlights, which can be easily copied & pasted into Google Documents, Gmail, or task management tools. Also, it supports seven languages, making it useful for multilingual businesses. This allows those in sales or customer success roles to accurately record important customer statements and streamline information sharing.
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