Inbenta

What is Inbenta?

Inbenta is a customer support service. It provides product filters to enhance the search experience on e-commerce sites, and a self-service feature that automatically responds to customer inquiries. It also has a knowledge management system that makes it easy to update and track information. This allows customers to find information and solve problems on their own. Furthermore, with real-time analytics tools, it is possible to understand site usage and optimize content. What Inbenta aims for is to predict customer needs and provide appropriate products and services in a timely manner, thereby increasing customer satisfaction.